Welcome to MyCruiseService.com. Please read these Terms & Conditions carefully before using our website or booking any travel services through us. By accessing, browsing, or booking on MyCruiseService.com, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these Terms & Conditions, please do not use our services.
1. Booking & Payment
All cruise bookings made through MyCruiseService.com are subject to availability and confirmation by the cruise line. Prices listed on our website are in U.S. dollars unless stated otherwise and may change without prior notice due to cruise line pricing policies, currency fluctuations, taxes, and surcharges. A deposit or full payment may be required at the time of booking, depending on the cruise line's terms. Final payment due dates will be provided at the time of booking and must be adhered to in order to secure your reservation.
2. Cancellations & Modifications
Cancellation and modification policies vary by cruise line and fare type. It is your responsibility to review and understand the cancellation terms before confirming your booking. MyCruiseService.com may charge an additional service fee for cancellations or changes. Refunds, if applicable, will be processed according to the cruise line’s policies. We strongly recommend purchasing travel insurance to protect against unexpected cancellations, medical emergencies, or trip interruptions.
3. Travel Documentation
It is the traveler’s responsibility to ensure that all passengers have valid passports, visas (if required), and any other necessary travel documents for all destinations on the itinerary. MyCruiseService.com is not liable for any costs or consequences resulting from the failure to obtain proper travel documents. We encourage you to check the entry requirements of each country you will visit or transit through before departure.
4. Responsibility & Liability
MyCruiseService.com acts solely as an intermediary between you and the cruise lines, tour operators, and travel service providers. We do not operate or control the cruise ships or services offered and are not liable for acts, errors, omissions, losses, injuries, damages, delays, or disruptions caused by suppliers or third parties. Any complaints or claims should be directed to the cruise line or service provider.
5. Health & Safety
Passengers must comply with health and safety regulations set by cruise lines, governments, and port authorities. Certain cruises may require proof of vaccinations, negative test results, or health declarations. It is your responsibility to stay informed and comply with all requirements prior to travel. Passengers with medical conditions should consult with their physician and notify the cruise line in advance to determine if special accommodations are required.
6. Special Requests
While we are happy to forward any special requests (e.g., dietary needs, cabin preferences, or accessibility accommodations) to the cruise line, we cannot guarantee fulfillment. All special requests are subject to availability and cruise line approval.
7. Promotions & Offers
Any promotional offers, discounts, or onboard credits are subject to availability and terms set by the cruise lines or MyCruiseService.com. Promotions may change or expire without notice and may not be combinable with other offers.
8. Intellectual Property
All content on MyCruiseService.com, including logos, images, graphics, and text, is the property of MyCruiseService.com or its licensors and is protected by copyright and trademark laws. No content may be reproduced, modified, or distributed without written permission.
9. Governing Law
These Terms & Conditions are governed by the laws of the state or country in which MyCruiseService.com operates. Any legal disputes shall be handled in the appropriate courts of that jurisdiction.
10. Changes to Terms
MyCruiseService.com reserves the right to update or modify these Terms & Conditions at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
For questions or concerns, please contact our support team at support@mycruiseservice.com.